Contact

We’d love to hear from you. Email us at support@thetoolzip.com.

What you can write to us about

• A bug, or a file that didn’t convert correctly. Please tell us which tool you used, your browser and device, and the type and size of the file.
• A tool or unit you would like us to add.
• A translation mistake.
• Privacy questions or requests about your data.

Before you write

• Please don’t send us your files. We never need them, and keeping your files private is the whole point of this website. If a file doesn’t convert, describe it instead (its type, its size and where it came from).
• Don’t include passwords, ID numbers or other sensitive information.

We read every message and try to reply within a few working days. How we handle your message is explained in our Privacy Policy.